Privacy Policy

Scattergood & Johnson not only respects your right to privacy but we actively seek to protect your security so that you may shop with us in confidence.

If you have any questions about using our website, how your details are used or any other privacy issue then please contact privacy@scatts.co.uk.

E-Mailing

Scattergood & Johnson is dedicated to keeping our customers informed about their accounts activity and also of any products that we feel may be of interest.

When you register or purchase on our website, we will send an email to your registered email account to confirm your registration or purchase. We will also update you on your orders progress for your convenience.

From time to time, Scattergood & Johnson may contact you regarding products in which you may be interested. As a company that follows all guidelines regarding emailing as published by the Information Commissioners Office, you may opt out of these E-Mail Shots at any point. This can be done by either altering your account settings or by following the unsubscribe link provided in the email.

Buying from Scattergood & Johnson

Once you have chosen the products you want to buy from Scattergood & Johnson and proceeded to the checkout, any information you exchange with us is via an encrypted web link. We use industry standard SSL (Secure Sockets Layer) encryption that means only yourself and the secure server can see what details you have entered.

Scattergood & Johnson do not retain any of the card details that you enter during a transaction.

As an additional security measure, your first order through scatts.co.uk can only be delivered to the card holders registered address. We apologise if this causes you any inconvenience. If you require your order to be redirected to a different address, please contact sales@scatts.co.uk so that we may carry out additional security measures over the telephone to facilitate this.

What information do we collect?

When you browse our site, information is collected regarding your visit such as your IP address, domain name, the referring website, the time of your visit and the parts of the site you browse.

Some of this information is stored on your computer by way of a cookie. This small text file contains basic information about your visit and is generated from information that you provide. This cookie can only be read by the server that issued it (scatts.co.uk) and does not pose any risk to yourself, your personal information or your computer. These cookies aim to provide you with a more seamless browsing experience by remembering details such as login names, links followed on our site and historical browsing details related to scatts.co.uk.

Depending on your browsers settings, cookies may be saved after you've closed your browser, deleted if only temporary or actively deleted by your browser. We suggest you contact your website browser provider for more information on cookie security.

Any information that you provide as part of your account registration is for internal Scattergood & Johnson use only. It is used to help us progress your orders, dispatch your products and to maintain an order history allowing us to provide you with a better service. This information is accessible only by Scattergood & Johnson and our web devlopers and will never be shared with a 3rd party.

Scatergood & Johnson's 3 point privacy promise:

1. Never to reveal your details or information to any 3rd party
2. Never to send you unnecessary emails
3. To continually develop our website and database to better serve you securely and effectively.

Scattergood & Johnson Ltd
March 2010