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Privacy & Data Protection

Scattergood & Johnson is dedicated to our customers privacy and the protection of their data. We strive to go beyond just the letter of the law and embrace the spririt of data protection, handling our customers data as we would like our own data to be handled.

Privacy Is Our Default

As a business we aim to make our policies as transparent as possible so that our team members, customers and suppliers all share a common understanding.

This can be seen clearly in our approach to data and information sharing - put simply, the three key elements of our data protection policy are:
  • Never to sell data - we never have and NEVER WILL sell a customers information to anyone else
  • Only what's needed - in order to fulfil a customers order we will only ever share the absolute mininum data required (contact name, contact number and delivery address)
  • Customers in control - our customers have the right to request all data we keep on them at anytime...and have it deleted if desired

Cookies & Tags

Our website (as the majority of websites do!) utilises cookies in order to provide a better user experience. These cookies perform a variety of tasks but they are primarily involved in:
  • Security - the cookie contains certain data that maintains your login, removing this cookie will force a logout action and ensures only one account login from your browser
  • Basket Management - when you are not logged in, the cookie will ensure items added to your basket are saved
  • User Experience - maintaining your user identity in the cookie ensures fewer repeat entries of data when you visit regularly
In addition to cookies generated by Scattergood & Johnson Ltd, certain 3rd party cookies are included on our website in order to provide us with insights that help us improve the user experience. These cookies include:
  • Google Analytics - this platform helps us understand what devices are accessing our site and from which areas of the world
  • HotJar - this tool allows us to asses the performance of page layout and determine elements popular with visitors on certain pages
  • Tawk - this tool allows interactions between users and our engineers via online chats
All cookies used on any website can be controlled, removed or prevented by any visitor. Please consult your web browers support pages for how to do this on your particular device.
For customers who wish to understand more about cookies, how they work and what they do, we strongly recommend visiting the following website: Cookies & You.

GDPR

General Data Protection Regulation (GDPR) imposes obligations onto organisations anywhere, so long as they target or collect data related to people in the EU.

It enshrines in law protetion for an individuals personal data and ensures that organisations which handle that data have robust procedures in place as to how that data is stored, accessed and shared.
If we ask you for personal information we will:
  • Be clear - make sure you know why we need this information
  • Be cautious - only ask for information that we need
  • Be careful - ensure only those appropriate have access to it
  • Be considerate - store your information securely
  • Be clean - only keep your information for as long as we need to
GDPR empowers individuals to be in control of their data and to have the right to be forgotten.
For customers who wish to understand more about GDPR, what it is and how it is applied, we strongly recommend visiting the following EU website: What is GDPR.

We would be happy to discuss any concerns you may have regarding privacy and data protection - please contact our Data Controller and we will do our best to answer your questions promptly.

Scattergood & Johnson Ltd.